Privacy Policy

Last updated: 27 July 2026

UPIWise helps users manage envelopes, UPI spend context, transactions, subscriptions, and savings signals. This policy explains what information we collect, how we use it, and how to contact us.

Information We Collect

Account information such as name, email address, and sign-in provider details.
Budget information such as envelopes, envelope colors, icons, locked status, balances, and settings.
Transaction information that you create or that the app records after UPI payment flows, including amount, envelope, date, merchant/payment context, and notes when available.
Subscription and payment metadata from Razorpay, such as subscription status, plan, invoice details, payment identifiers, cancellation feedback, and ratings.
Support and waitlist information such as email address, feedback, and support messages.
Technical information required to keep the app reliable and secure, such as device/app version, timestamps, and basic request metadata.

How We Use Information

To provide envelope budgeting, transaction tracking, locked savings, subscription access, and support features.
To process subscriptions, invoices, cancellations, discounts, referrals, and payment-related updates.
To improve reliability, prevent abuse, debug issues, and protect user accounts.
To send product, waitlist, support, and account-related communications when relevant.

Data Sharing

We do not sell personal information. We share data only with service providers needed to operate UPIWise, such as Firebase for authentication, database, hosting, and functions, and Razorpay for subscription/payment processing.

Security

We use Firebase security rules, authenticated access controls, server-side validation, and provider-managed infrastructure to protect user data. No system is perfectly secure, so users should keep their account credentials safe.

Data Retention

We keep account, transaction, subscription, and support information for as long as needed to provide the service, meet legal/payment record requirements, resolve disputes, and improve product reliability.

Your Choices

You can contact us to request help with account data, support history, or privacy questions. Some payment and invoice records may need to be retained for legal, accounting, fraud prevention, or compliance reasons.

Contact Us

For privacy, support, or account questions, contact us at hello@upiwise.com.